Privacy policy

Last updated September 21, 2026

This policy explains what KK One Stop Shop (“we”) collects through kkonestopshop.org and how we use it.

What we collect

When you book a repair or open a bench ticket we collect your name, email address, callback phone number (optional), the device and issue you describe, and whether you asked the counter to call you when the repair is ready.

How we use it

• To prepare for and complete your repair, and to contact you about it by email or by a phone call from the counter.
• We do not use ticket information for marketing.

How we contact you

We do not send marketing texts, automated texts, or automated phone calls. Repair notices are sent by email from our store system, and if you ask us to call, a person at the shop calls you. See how we contact you for detail.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Your phone number is used only so the counter can reach you about your repair.

Service providers

This store, its checkout, and our order and repair records run on Shopify, which processes this data on our behalf and not for its own marketing. If you use the chat on this site, those messages are handled by Shopify Inbox, and an automated assistant may answer before a person does.

Retention and your choices

We keep repair records only as long as needed to service your device and for ordinary business records. To ask what we hold about you or to have it deleted, call (832) 874-4260 or ask at the counter.

Changes

If we change this policy we will update the date above.