How we contact you
Last updated September 21, 2026
We do not run a text message program
KK One Stop Shop does not send marketing text messages, automated texts, or automated phone calls. There is nothing to opt in to and nothing to unsubscribe from.
How we reach you about a repair
- Email. When you book a repair or open a bench ticket you get a confirmation email, and another email when we mark the repair ready for pickup. These come from our store system.
- A phone call from the counter. If you give us a callback number and ask us to call, a person at the shop calls you. It is not automated and it is not a recording.
- Chat. If you start a chat on this site, we reply in that chat.
We only contact you about your own repair or order. We do not use your details for marketing, and we do not sell or share them.
If you would rather not be contacted
Leave the callback number blank and skip the “call me when it’s ready” box, and we will only email you about the repair. To have us stop contacting you entirely, or to ask what we hold about you, call (832) 874-4260 or ask at the counter.
Your number
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Your phone number is used only so the counter can reach you about your repair.